Introduction & Scope
995bdWelcome to the 995bd Privacy Policy. This document explains how 995bd How your personal information is collected, what it's used for, and how it's kept safe. By using our website or app, you agree to this Privacy Policy.
This Privacy Policy 995bdapplies to all 995bd services — including the website, mobile app, live betting, casino games, payment systems, and customer support. If you do not agree with this policy, please refrain from using our platform.
We believe every member's data belongs to them. 995bd We are committed to honoring that trust. This Privacy Policy may be updated at any time, and you will be notified of any changes in advance.
What Information We Collect
995bd Only the data strictly necessary to provide our services is collected. We never ask for information we don't need.
Personal Identity Information
- Full Name & Date of Birth
- Email address & mobile number
- Current address (including district and division)
- National ID or passport number (for KYC verification)
Financial Information
- Mobile Banking Number (bKash, Nagad, Rocket)
- Bank Account Details (for withdrawals)
- Transaction History & Amount
Technical Information
- IP Address & Device Information
- Browser Type & Operating System
- Login Time & Session Data
- Cookie & Web Beacon Data
Gaming Activity Data
- Betting History & Game Preferences
- Win/Loss Record
- Bonus Usage Information
- Time Spent on Platform
How We Collect Your Information
995bd collects information in several ways. Each method is transparent and relies on your consent.
| Source of Collection | Data Type | Purpose |
|---|---|---|
| Registration Form | Name, email, phone | Account Registration |
| KYC Verification | ID Document, Photo | Age & Identity Verification |
| Payment Gateway | Mobile/Bank Number | Transaction Management |
| Cookies & Trackers | Browsing Behavior | Experience Improvement |
| Customer Support | Chat & Email Information | Troubleshooting |
We will never call you or send unsolicited emails asking for your password or payment details. If anyone 995bdBe cautious of anyone requesting information under the name of - and report it to our support team.
How We Use Your Information
995bd Collected data is used only for specific purposes. Those purposes are clearly outlined below:
Service Delivery & Operations
- Creating and managing your account.
- Processing deposits and withdrawals.
- Keeping betting and gaming services running.
- Correctly awarding bonuses and promotions.
Security & Fraud Prevention
- Detecting multiple accounts or fraudulent activity.
- Assisting in the prevention of money laundering.
- Blocking access by minors.
Service Improvement
- To analyze user experience.
- Testing new games and features.
- To provide more effective customer support.
Marketing Communications
If you no longer wish to receive marketing emails or SMS, you can opt out at any time by contacting support. Please note that even after opting out, you may still receive important account-related notifications.
Data Sharing Policy
995bd Your personal data is not generally shared with anyone. However, in limited circumstances, it may be shared where required by law or necessary to deliver our services:
- Payment Processors: To process transactions via bKash, Nagad, Rocket, or bank transfer.
- KYC Service Provider: Trusted third-party providers for identity verification.
- Legal Authorities: To comply with a legal order from a court or regulatory authority.
- Fraud Prevention Services: Specialist providers for fraud detection.
In all of the above cases, data is shared only to the minimum extent necessary and strictly for the stated purpose. All our partners are bound by strict confidentiality agreements.
Cookie Policy
995bdCookies are used on -'s website — a standard technology that stores small data files in your browser. Cookies remember your login status, save your preferences, and help improve site performance.
Types of Cookies
- Essential Cookies: For login and security — the site cannot function without these.
- Functional Cookies: To remember your language preferences and settings.
- Analytics Cookies: For analyzing and improving site usage.
- Marketing Cookies: To show you relevant offers (you may opt out at any time).
You can manage cookies through your browser settings. However, disabling essential cookies may 995bdSome features of - may not function properly.
Data Retention Period
995bd Your data is not retained indefinitely. A specific retention period is defined for each type of information:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years | Financial Regulatory Guidelines |
| KYC Documents | 5 Years | Identity Verification Records |
| Customer Support Chat | 2 Years | Service Improvement |
| Marketing Data | Deleted Upon Opt-Out | Consent-Based |
Once the retention period expires, data is securely deleted or anonymized. Anonymization means the data is modified in a way that it can no longer be linked to any individual.
Your Rights
995bdAs a member of -, you have a number of important rights over your own data. We respect these rights and are ready to assist with any request.