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995bd FAQ — Answers to All Your Questions

Account, payments, bonuses, betting, or security — find everything you need right here.

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995bd FAQ Welcome to the page. Here you'll find clear, detailed answers to all the questions that come up when using our platform. 995bdNew or returning to 995bd — this FAQ You'll find it all here. If you can't find the answer you need, use the search box above or reach out to our support team directly.
Account Questions

995bdOpening an account on is quick and easy. On the registration page Go, enter your mobile number or email, set a password, and verify with an OTP. The whole process takes just 2–3 minutes. Only one account can be created per mobile number.

On the login page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Use that OTP to set a new password. If you no longer have access to your mobile number or email, please contact Support.

KYC (identity verification) is carried out to keep your account secure. It protects you from fraud and increases your withdrawal limits. Simply upload a photo of your National ID or passport to complete verification. Approval typically takes within 24 hours.

No. 995bdOnly one account per user is allowed at 995bd. Attempting to open multiple accounts may result in permanent suspension of all accounts and forfeiture of balances. If you're having trouble with your account, please contact support.

To close your account, email support@995bd.biz or submit a request via live chat. Please withdraw your balance before closing. Responsible Gaming You'll also find a temporary self-exclusion option on the page.
Payments & Transactions

995bd All major payment methods in Bangladesh are supported:
  • BKash
  • Nagad
  • Rocket
  • Bank Transfer
  • Cryptocurrency (USDT, BTC)
Specific minimum and maximum limits apply for each payment method.

Deposits via bKash, Nagad, and Rocket are usually instant — funds are credited to your account within seconds. Bank transfers may take 1–3 business days. Crypto deposits typically take 10–30 minutes depending on the blockchain network.

Most withdrawal requests are processed within 24 hours. Mobile banking (bKash/Nagad/Rocket) withdrawals typically complete in 3–6 hours. Your first withdrawal may take a little longer if KYC verification is not yet complete.

Minimum deposit starts from ৳100 (may vary by payment method). Minimum withdrawal is ৳500. Maximum withdrawal limits depend on your account level and KYC status. Visit the cashier page for the latest limits.

First, wait 30 minutes. If the funds still haven't arrived, email support@995bd.biz with your transaction ID and a screenshot, or reach us via live chat. Our team will resolve it quickly. No funds will be lost.
Bonuses & Promotions

Register After registering, a welcome bonus is automatically credited on your first deposit. For full details on bonus terms and amounts, Bonus page View. Make sure to read the rollover terms before using any bonus.

Rollover means you must place a specified amount in bets before withdrawing bonus funds. For example, a 10x rollover on a 1,000 BDT bonus requires you to wager 10,000 BDT. Note that not all games may contribute equally to the rollover requirement.

Cashback offers return a percentage of your net losses over a set period. For example, a weekly 10% cashback means if you lose 1,000 BDT in a week, you get 100 BDT back. For the latest cashback offers, Promotions Page View.

Yes, 995bdInvite a friend to the referral program and earn a bonus once they sign up and make their first deposit. Your referral link is available from your account dashboard. Terms & conditions apply On the Bonus Page available.
Betting & Games

995bdYou can bet on hundreds of sports events at 995bd. Popular options include:
  • Cricket (IPL, BPL, Test, ODI)
  • Football (Premier League, La Liga, Champions League)
  • Tennis, Badminton, Basketball
  • Kabaddi & Local Events
  • E-Sports
To view all events, Sports Events Page Visit.

Live betting, or in-play betting, lets you place bets in real time while a match is in progress. Odds are updated moment by moment. On the Bet Page Watch live matches and bet on your favorite events. For quick decisions, Betting Tips Read more.

Generally, bets cannot be cancelled once confirmed. However, in some cases you can use the "Cash Out" feature to settle your bet before the match ends. If the cash out option is available, it will appear on your bet slip.

On the Jackpot Page Go to the Jackpot Page and choose a participating slot or game. With progressive jackpots, a portion of every bet is added to the prize pool, which keeps growing until someone hits the winning combination and takes the entire jackpot.
Security & Privacy

Yes. 995bd All data is secured using SSL/TLS encryption. Our payment gateway is PCI-DSS certified. Every login session is monitored, and automatic alerts are triggered for any suspicious activity.

Go to Account Settings and enable 2FA from the "Security" section. You can verify via OTP to your mobile number or use the Google Authenticator app. With 2FA enabled, your account stays secure even if your password is compromised.

No. Your personal information is never sold or shared with third parties. Only limited data is used for payment processing and legal compliance. For more details, Privacy Policy Read more.
Technical Issues

995bdThe 995bd Android app can be installed by downloading the APK file directly from our website. iOS users can open the site in Safari and add it to their home screen. To install the app, make sure "Install from unknown sources" is enabled in your phone's settings.

Try the following steps:
  1. Clear your browser cache and cookies
  2. Try a different browser (Chrome, Firefox)
  3. Try turning your VPN off or on
  4. Check Your Internet Connection
  5. Restart Your Device
If you have an issue, please contact support.

Multiple incorrect password attempts can temporarily lock your account. Wait 30 minutes and try again. If the account remains locked, email us at support@995bd.biz. If you've forgotten your password, Login Page Reset from.
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Frequently Asked Questions
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Average Response Time
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Why choose 995bd?

Find out why millions of Bangladeshi players trust us

Instant Payments

Deposit and withdraw in seconds via bKash, Nagad, and Rocket. Your winnings reach you fast.

100% Secure Platform

Your data and funds are protected with SSL encryption, 2FA security, and a PCI-DSS certified payment gateway.

24/7 Bengali Support

Live chat support in Bengali is available around the clock. You're never on your own when something goes wrong.

Great Bonuses

Welcome bonus, cashback, referral bonus, and new promotions added regularly. On the Bonus Page View all.

Mobile-First Design

A smart experience on any device. Perfect performance on both the Android app and mobile web.

Thousands of Events & Games

Cricket, football, Live Casino, slots, and jackpots — all in one place. Popular Games View.

Get started now — takes just 2 minutes!
Register for free and start playing with your welcome bonus.
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